What are tips for?

Again, no complaint; the coffee was fine. But if I had to garnish my own bagel and fetch my own milk, why had the café's owners put a big jar marked "Tips" by the cash register? What did they think I ought to tip them for?
Or, if customers were now expected to do work employees once performed, was tipping etiquette similarly turned upside down? Did the jar contain the owners' grateful offerings to customers for work well done?
© Peter Rozovsky 2009
Labels: miscellaneous, retail, things that drive me nuts





